Shipping Information
We use the best couriers in the business to ensure your product reaches you in not only a timely fashion but in perfect condition.
We ship from our warehouse Monday to Friday.
On next day delivery services, if the order is received before 1pm, we will dispatch for the next working day. If received after 1pm, we can not guarantee it will dispatched that day and will be dispatched the following day for the following working day.
On our standard shipping rate, your order will be dispatched within 3 working days, and can take up to 4 working days.
Our couriers deliver from between 8am and 6pm, but if you would like to chase up your delivery please contact us directly
We request that you carefully check your package for damages before accepting delivery, as this may influence the decision on a return. If your package is damaged in any way, please refuse the item and contact us on 01954 231030.
If you would like to request a specific delivery date, please contact us as soon as you place your order to discuss your request with us.
Shipping is to standard UK addresses only. If you are outside of mainland UK, please contact us directly to get a quote for your item.
Customers who select Local Pickup at checkout must collect their items within 5 working days from the date of purchase.
If the order is not collected within this 5 working day period, a £120 administrative fee will be applied to cover storage, handling, and associated administrative costs.
If an item remains uncollected 30 calendar days from the date of purchase, the order will be deemed abandoned. In such cases, no refund will be issued, and we reserve the right to resell or otherwise dispose of the item at our discretion.
If you anticipate any delay in collection, please contact us as soon as possible to discuss possible arrangements. Any extension is granted solely at our discretion.